The Romanian health care system in transition from the users' perspective

The objective of this study is to learn how patients in Romania judge the health care reforms that have occurred during the last decade. So far, such information is lacking. This is not only the case for Romania, but also applies to other Central and East European countries. This study answers the following research questions.
Research questions
1. What are the patients opinions about the recent changes in their health care system?
2. How satisfied are patients with the health care system in general and with health care professionals?
3. What do people expect from the health care system?
4. How many people do not get what they consider as most important for them regarding health care providers services?
5. What are the psychometric qualities of the QUOTE and the MOS-20?
This study was conducted in the Dolj region in Romania in 2000. The sample was taken from the registers of randomly selected general practitioners (GP), with a quota of six GPs from urban areas and four GPs from rural areas. A sample of 1,000 patients was taken. They were invited to participate in an interview at home. The interviews were conducted by trained students from the University of Craiova. The response rate was 68%. After verifying the questionnaires, the total number of respondents was 619. The characteristics of the region as well as the final sample are considered as representative for regions in Romania and are compared with some general parameters for Romania.

	titlepages/contents
	chapter 1
	chapter 2
	chapter 3
	chapter 4
	chapter 5
	chapter 6
	chapter 7
	chapter 8
	acknowledgment
	cv
	nch publications
	samenvatting
	summary
	thesis

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